Magical Smiles Reviews
I came for an emergency appointment and liked this practice so much that I am making them my regular dental practice. Everyone was very friendly and professional. Dr Sharma did a great job treating my issue and it was easy and painless! I will be recommending this practice to everyone.
The staff is genuinely friendly. Nicole, with whom I had first contact when I made my appointment, and Heather, the dental assistant were both extremely welcoming. Dr. Sharma is so kind and attentive. He communicated with me during the proceedure and put me at ease. He was also patient when numbing my mouth; making sure that I was comfortable before he continued. He called me after my visit to check and find out if I had any questions. When I called the office with a minor concern days after my visit, I received a prompt reply. I am so grateful for the doctor and his staff. I recommend his practice for everyone.
Can not express the amount of CARE and SYMPATHY Dr. Puri gave me without ever seeing me before. I suffered for 8 day under a different dentist. She was BOOKED but said to me, "I can not let someone suffer in pain like you are". I was like a 5 year old with tears and fears. She brushed my head and placed ice on my forehead. Communicated all steps before hand. THAT IS WHAT WE NEED IN A DENTIST. 18 MILLION STARS
My wife and I are here in Illinois visiting old friends. Been having an issue with my teeth and gums. I knew of the problem but was unable to get it taken care of before leaving home in New Mexico. My problem worsened. A friend recommended Dr. Jyoti Puri. I was able to get in due to a cancellation. Staff was great in helping me get my records from New Mexico. Everyone from start to finish was exceptional. My dental issue was worse than I thought. Dr. Puri explained clearly in terms I could understand and presented me with some options. Her care and skills made my procedure as painless as possible. Her surgical assistants Michelle and Griselda also were great with x rays and assisting in the procedure. 5 STARS PLUS! HIGHLY RECCOMMEND
I am extremely fearful of dentists, I actually broke down crying and shaking in the chair before my extraction and was in SEVERE pain. They got me in same day and I they are the only dentist I'll ever return to! DR.Sharma and his dental assistant were AMAZING and never got irritated while providing me the comfort and time I needed. THANK YOU!!!!!
I have been to other dental offices, but NEVER have I felt so so taken care of. I knew that Dr. Puri had my best interest at heart, when she examined my teeth and positively shared how she wanted to see me have healthier teeth. She was so considerate and compassionate towards my teeth issue. Also, the office is Beautiful Esthetically And the customer service of the Office Manager, Nicole was amazing from the first day I made an appointment to leaving the office, after my first appointment. Thank you Dr. Puri and Dr. Sharma for such an welcoming and thoughtful experience. I immediately shared the positive experience with someone else, directly after my appointment. Thank you!
I always leave Magical Smiles with my teeth feeling very clean! I have a friendly hygienist too! Our former dentist retired and we automatically stayed to give the new dentist a try. Dr. Vineet Sharma is pleasant and thorough. I feel the transition from our former dentist to him has been very comfortable.